Product modules
One platform, every part of your operation.
Each module works on its own and is stronger together, because they share customers, products, assets, stock and accounts.
CRM & Sales
From first enquiry to invoice, with every commitment captured.
- Leads, enquiries, follow-ups and pipeline
- Quotations with approval
- Sales orders with serial allocation
- Delivery challans and GST invoices
- Warranty, free-service and installation terms locked in at order confirmation
Purchase
Buy right, receive right, and only sell stock that passed QC.
- Requisitions and purchase orders with approvals
- Goods receipt with serials, batches and expiry
- Quality inspection before stock is available
- Purchase bills, returns, debit and credit notes
- Vendor outstanding and payments
Inventory
One movement ledger for every unit, every warehouse and every engineer van.
- Main, branch, service-centre and engineer stock
- Serial and batch tracking end to end
- Reservations that prevent double allocation
- Transfers, adjustments and physical verification
- Weighted-average valuation reconciled with accounts
Digital Asset Passport
A lifetime identity and history for every product you sell or service.
- Unique QR label per asset, with no customer data encoded
- Purchase, sale, delivery and installation linked to the asset
- Component-wise warranty and free-service balance
- Full service, parts and engineer visit history
- Ownership and location transfers with history
Installation
Schedule, install, prove it, and start the warranty clock automatically.
- Installation orders created from delivery
- Engineer assignment and scheduling
- Dynamic checklists by product, model or category
- Photos, materials used and customer signature
- Supervisor approval and report
Warranty & Free Service
Separate, precise entitlements — never a guess at the service desk.
- Comprehensive, part, labour and manufacturer warranties
- Start rules: invoice, delivery, installation or custom date
- Free-service plans with due dates and reminders
- Entitlements consumed only on approved completion
- Claims with approval and history
Service Management
Complaints to closure, with coverage checked before anyone is charged.
- Complaints, tickets, priority and SLA
- Automatic coverage check: warranty, free service, AMC or paid
- Estimates, approvals, parts, labour and travel
- Service invoices and payments
- Feedback and repeat-complaint tracking
AMC
Contracts that schedule themselves and renew on time.
- Labour-only, comprehensive and custom contracts
- Multi-asset coverage, including assets you did not sell
- Preventive-maintenance schedules generated automatically
- Renewal opportunities before expiry
- Contract profitability
Accounting
Complete double-entry accounting, posted automatically from operations.
- Chart of accounts, financial years and periods
- Sales, purchase, receipt, payment, journal and contra vouchers
- CGST, SGST, IGST and HSN/SAC
- Receivables, payables, advances and allocations
- Trial balance, P&L, balance sheet and cash flow
Raviva One Mobile App
One app for engineers, sales teams, managers and your customers.
- Role-aware dashboards
- Engineer jobs with offline mode
- QR scanning to identify assets
- Photos, checklists and signatures
- Customer self-service: assets, complaints, invoices and renewals
Run your entire business on one connected platform.
Start a free trial today, or let us walk you through Raviva One Cloud.