Frequently asked questions

A cloud ERP for businesses that sell physical products and also install, service and maintain them. It covers CRM, sales, purchase, inventory, Digital Asset Passport, installation, warranty, free service, paid service, AMC and accounting in one platform.

Yes. Every public plan includes a free trial. You can register your company, invite your team and explore the platform before paying.

When you register, your company receives a short Company Code. Your team signs in with the Company Code, their username and password, on the web and in the Raviva One mobile app.

Yes. Every record belongs to exactly one company, and access is enforced on the server and in the database, not only in the screens.

Yes. Assets bought from other suppliers can be registered and covered by AMC contracts alongside the products you sold.

Engineers can view assigned jobs, fill checklists, capture photos, record parts and collect signatures offline. Changes sync when the connection returns and are re-validated by the server.

Yes. CGST, SGST, IGST and HSN/SAC are supported, and the tax engine is configurable for other jurisdictions.

Monthly or annual plans are paid online from the Billing page inside the application. Payments are verified with the payment provider on our servers before the subscription activates.

Yes. Upgrades apply immediately with credit for the unused part of your current period. Downgrades take effect at the end of the period.